Supporting Your Healing Journey
While most issues between client and clinician can be addressed directly, some situations could require escalation. In compliance with the State of Texas, we provide information below to assist your pursuit of a report, if you should find yourself in such a situation.
Alternatively, some may have had wonderful experiences with their clinician and like to show support for their practice. Google reviews may be left for Resilient Roots Counseling here.
Please always feel free to reach out to provide feedback or constructive criticism by contacting the practice at: info@resilientrootscounseling.org
Consumer Rights Support
Consumer Rights Support
Consumer Rights Support
If you believe you have been a victim fraudulent business practices in the State of Texas please contact the Attorney General's Office to file a consumer complaint.
Click here to learn more about your consumer rights.
https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/
Professional Standards
Consumer Rights Support
Consumer Rights Support
If you believe a clinician has violated their code of ethics and/or scope of their licensing regulations, please contact the licensing board.
Click here to access the Texas Code.
Texas Behavioral Health Executive Council
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour, toll-free system- (800) 821-3205
Request Your Records
Consumer Rights Support
Request Your Records
We are required to retain your records for 7 years, or 5 years after a former child client has turned 18. If needed, records can be requested by emailing us at info@resilientrootscounseling.org
Administrative charges may apply.